Nixplay Signage的保用

Nixplay Signage的保用

Nixplay Signage三(3)年有限保修期

Nixplay Signage顯示器(Nixplay Signage Displays)為由Creedon Technologies(以下稱為「該公司」)設計及製造的產品。

該公司根據該公司的文件(「文件」)對產品硬件零件(「產品」)的材料和手工缺陷提供由該公司或該公司的授權轉銷商原購買日期起計三(3)年的保修期(「保修期」)。倘出現硬件缺陷及於保修期內收到有效索償,在法律允許的範圍下,該公司可選擇(1)使用新或經翻新的替代部件免費修理硬件缺陷;(2)以新產品替換或利用新或可用的舊部件製造(其在功能上至少於原產品相同);或(3)退回產品購買價。

當交換產品或零件時,任何替換產品成為 閣下的財產,而被替換的產品成為公司財產。公司為履行其保修責任而提供的零件必須用於要求保修服務的產品。當給予款項時,獲提供退款的產品必須歸還並成為公司財產。

我們僅對在香港境內的購買提供保修。倘 閣下於香港購買框架,但於另一個國家使用,並要求保修服務, 閣下需負責將產品運回原購買地的費用。我們亦無法將替換產品或已維修產品運往香港以外任何國家。

除外情況及限制

該公司對以下情況(「除外情況」)概無保修責任(「不合資格產品」):(i)產品於材料或手工方面並無缺陷;(ii)有缺陷的產品並非由該公司再生產;(iii)註有「樣本」或「按現狀」出售的產品;(iv)編號被損毀或刪除的產品;或(v)受以下各項規限的產品:  (a)該公司或該公司授權代表外任何人士作出的任何修改、更改、修理或服務;(b)並無根據適用文件處理、儲存、安裝、測試或使用;(c)濫用、疏忽、忽視、意外、濫用或誤用;(d)電力或電訊網絡的任何故障、波動或中斷;或(e)任何天災,包括火災、水災、龍捲風、地震、颶風、暴雪、閃電、動亂、叛亂、戰爭或其他災難。

取得NIXPLAY SIGNAGE的保修服務 請於要求保修服務前存取及細閱本硬件產品隨附的文件所述的網上協助資源。倘產品於利用該等資源後仍未能妥善地運作,請發送電郵至support@nixplaysignage.com以聯絡我們的代表。

英文版

Nixplay Signage Warranty

Nixplay Signage Three (3) Year Limited Warranty

Nixplay Signage Displays are products designed and manufactured by Creedon Technologies hereafter designated by “The Company”

The Company warrants the product hardware components ('Product') against defects in material and workmanship when used in accordance with The Company's documentation ('Documentation') for a period of three (3) YEAR after the date of original purchase ('Warranty Period') from the Company or the Company's authorized reseller. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Company will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, (2) exchange the product with a new or manufactured from new or serviceable used parts and is at least functionally equivalent to the original product or (3) refund the purchase price of the product.

When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes company's property. Parts provided by company in fulfilment of its warranty obligation must be used in products for which warranty service is claimed. When a fund is given, the product for which the refund is provided must be returned and becomes company's property.

We only cover warranty for purchases made within Hong Kong. If you purchase from any of these countries but use the frame in a different country, and require warranty service, you will be responsible for the shipping costs back to the country where the item was originally purchased. We will also be unable to ship a replacement or repaired item to any country outside of Hong Kong.

EXCLUSIONS AND LIMITATIONS

The Company will have no warranty obligation with respect to the following circumstances('Exclusions') ('Ineligible Products'): (i) a Product that has no defects in materials or workmanship, (ii) Products with defects that are not reproducible by The Company, (iii)Products marked as 'sample' or sold 'AS IS', (iv) Products whose serial number has been defaced or removed, or (v) Products that have been subject to: (a) any modifications, alterations, repair, or servicing by any party other than The Company or The Company's authorized representatives; (b) handling, storage, installation, testing, or use not in accordance with the applicable Documentation; (c) abuse, negligence, neglect, accidents, abuse or misuse; (d) any breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) any Acts of God, including fire, flood, tornado, earthquake, hurricane, excessive snow, lightning, riot, insurrection, act of war or other disaster.

OBTAINING WARRANTY SERVICE FROM NIXPLAY SIGNAGE
Please access and review the online help resources referred to in the documentation accompanying this hardware product before requesting warranty service. If the product is still not functioning properly after making use of these resources, please contact our representatives at support@nixplaysignage.com.